Stress Free Booking!
NMRA is committed to providing our guests with the absolute best experience from the time you open our website, email or call us until the time you get home and read our post trip email. We are here to take the stress out of the planning so you can focus on the FUN!
We don’t want you to have to worry about knowing What to Bring or Where to Meet or stress over hidden fees and extra costs related to gear needs on you trip. Because after all, vacations are supposed to be fun, right? Below are just a few of the things that we have done to give our guests the peace of mind that when choosing NMRA, they have chosen the Best!
- While other companies charge extra for specialty gear to keep you warm in colder conditions, like wetsuits and splash gear, NMRA provides these items at no extra charge. You don’t even have to reserve them in advance. Just let your Guide know when you are in the outfitting process at our Headquarters and they will make sure you’re well equipped and happy.
- Zero Cancellation Fees! For all our half and full day trips, as long as you let us know more than 72 hours before your trip departure, NMRA will issue you a Full Refund. Unlike most of our competitors who keep your deposit or a percentage of the trip cost. Please check out all our cancellation policies here.
- Delayed or changing plans? Think you might want to change the trip you reserved. NMRA will not charge anything extra to make changes to your trip date or to switch trips based on availability.
- Never been camping and don’t have your own camping gear? No problem! NMRA can provide you with all the necessary camping equipment including sleeping bag, pad and tent at no extra cost to you. We just want to see people get outside and enjoy!
- Inflatable Kayaking at no extra charge! Unlike some of our competitors, NMRA won’t charge you more to up your adventure level when the water levels are lower later in the season. Just give us a ring and ask about trying most of our late season, low water raft trips in your own craft and in charge of your own destiny!